Support

Atwater reads your band's data through your phone's health app, so the band needs to save to it first. On iPhone, Atwater asks for Apple Health access when you connect; you can change it later in the Health app's privacy settings for apps. On Android, Atwater uses Health Connect; manage it in the Health Connect app under App permissions. Band data is a Pro feature.

Atwater works out of the box with its built-in model. Settings offers an optional download for higher accuracy. It downloads once, only if you tap it, and then works offline.

On iPhone: Settings, your name, Subscriptions, Atwater. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions. Cancel at least 24 hours before the renewal date and you won't be charged again. Pro stays on until the end of the period you paid for.

Install Atwater, sign in to the same Apple or Google account you bought with, and use the restore option in Atwater's Pro screen. Purchases are tied to your store account, not to us.

Your meals, profile and settings live on your phone, so deleting the app deletes them. Device backups you made may keep a copy until they are replaced. If you joined the waitlist, every email has a one-click unsubscribe that removes your address.

Calories and macros are estimates, like any food label or tracker. Fix the dish or the portion on the result screen and Atwater remembers your choice next time. Packaged food scanned by barcode uses the label's own numbers.